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Shipping & Returns

TRANSPORTATION AND DELIVERY

Delivery of products available place within the city will be delivered the next day or two days after the receipt of the order, while for orders for the rest of Greece, the order will be delivered within two or three days, and the shipping cost is for Greece 5.90 euros, while Cyprus and Germany delivery of products available is 4-5 days, and the cost of packaging and shipping is 15.90 euros *.

For orders within Greece over EUR 69 no shipping are charged, and within EU orders over 99 EUR also shipping costs not charged.

Your participation is requested only once for each order, even if performed in partial deliveries. The individual business Mentzini Penelope syz. Nicholas, who is based in Heraklion Prefecture of Attica, Sun Street, No. 2, Athens, Greece, TK14121, AFM 042130251 DOY Perfecture Heraclion bound to replace any product not delivered in perfect condition.

The Omor does not send packages to PO Boxes and does not deliver its products to minors or persons under guardianship, without written authorization of their parents or guardians. Assistance in cases of events which are due to force majeure, the Omor not responsible for delays in execution of the order. Failing immediate availability of products, Omor is not responsible for delays and the user can be informed about the progress of their order in the customer service department (Tel: 2102757300).

CHANGE OF NAME AND ADDRESS

For the safe receipt of the list and your parcel you should promptly inform us about address changing, quoting the customer code number.

For more information and details, please do not hesitate to contact us at, Mentzini wife Penelope. Nicholas Sun N.Irakleio 2 pc 141 21 Taxpayer 042130251 DOY Perfecture Heraclion. (Customer Services Tel 210 2757300 FAX 2102778457).

RIGHT OF WITHDRAWAL

The buyer can receive the ordered goods without any commitment. If you changed your mind or if, despite all the attention given by the Omor the quality of its products, it’s not satisfied, the buyer has the ability to return products that do not suit him. In this case you will be refunded immediately the value of the product printed on demand (packing and shipping is not refundable) on behalf of the client. The user client of our Online Shop is entitled under Article 4, Paragraph 10 N 2251/1994, declare unwarranted within fourteen (14) calendar days from receipt of product to rescind the contract and receive a refund from the Omor corresponding amount, without any own financial burden than packing, shipping and return policies. Any returns are accepted on the condition that the product is returned undamaged, in original condition, without damaging the package, along with the return slip that accompanied the parcel.

For a quick and hassle convenience of the buyer must use the return label included in the package. When ordering replacement parts, the Omor will undertake the shipping costs of the new order. The customer can benefit and add additional products of choice. Caution: this offer is valid only for the items to be ordered by the customer along with the replacement of returned products.

WARRANTY

The species are guaranteed subject to terms of sale apply at the time of sale. The warranty is valid from the date of receipt of the products certified by the consignment which should be kept. The warranty does not cover any damage due to poor maintenance, non-compliance with the instructions or due to physical deterioration.

Product with material defect, which is delivered to the customer and is not at fault, replaced by another identical.

Product defect which provided our online store does not confer responsibility Omor if did not exist at the time of delivery, or whose determination could not be found due to the current state of scientific and technical knowledge to the above date. Similarly, any damage caused by the use of the product, which is an act or omission by the same user or third party, no liability is Omor.